30min
A Kintec Expert will provide the highest level of personalized service and safety protocols for your footwear, bracing and compression needs.
Your FREE appointment will include:
✓ Reviewing your activities, symptoms and history
✓ Gait analysis
✓ Touchless 3D FitScanTM
✓ Hand-picked selection of products that will help keep you active and pain free
15min
Speak with a Kintec Expert to determine if orthotics, bracing or footwear will help with the pain in your feet, lower limbs, hips or lower back.
Your phone call will include:
✓ Reviewing your activities, symptoms, and history
✓ Determining the next steps for a personalized treatment plan which may include off the shelf or custom orthotics, footwear, bracing or other medical products
✓ Booking a pedorthic assessment with a Certified Pedorthist if necessary
45min
Meet with a Certified Pedorthist if you’re experiencing pain in your feet, lower limbs, hips or lower back.
Your pedorthic assessment will include:
✓ Review of your activities, symptoms, and history
✓ Gait analysis & physical examination of your feet
✓ Personalized treatment plan that may include off-the-shelf or custom orthotics*, footwear fitting, stretches, prevention tips, and/or follow-up and ongoing support
✓ Free custom orthotic adjustments for one year & reassessments for life (after your first year)
Please note: our assessment fee is $95, which will be deducted from the cost of custom orthotics should you choose to order them.
*Have a 3rd party claim such as Worksafe BC, ICBC, MSSH, NIHB, or DVA for custom orthotics? Contact us and we will create a file and submit it for approval before we schedule your appointment.
30min
Have a video call with a Certified Pedorthist who will review the function of your existing orthotics and design a new treatment plan to help keep you active and on your feet.
Your virtual assessment will include:
✓ Reviewing your activities, symptoms and history.
✓ Gait analysis & examination of your feet.
✓ Personalized treatment plan that may include off the-shelf or custom orthotics, footwear, stretches, prevention tips and/or follow-up and ongoing support.
✓ Free custom orthotic adjustments for one year
30min
We will review the function of your existing orthotics.
• Most adjustments can be done while you wait, however some will be sent to our lab for adjustment.
• Our adjustment fee is $40 plus materials (a quote will be provided before any work is done).
• There is no fee for Kintec customers that need adjustments for new orthotics during the first 12 months.
For a regular in-store visit or custom fittings for braces (ankle, knee, shoulder, elbow or wrist), compression socks, or custom shoes, call us directly to book your appointment at 604-200-FEET (3338).
Questions about custom orthothics or pedorthics? Visit our FAQ page